Digital Web Magazine

The web professional's online magazine of choice.

Nick Finck

August 2, 2002 at 9:22 PM

Adam Greenfield tells us that there in interesting article on that may be of interest: Losing (inter)face: Customer experience and its discontents. The article discusses the design of human and physical environments as an interface to services. It's a good read!

Media Temple

via Ad Packs