Design Can Kill People
May 5, 2004 at 11:51 AM
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Christina Wodtke has posted an entry on her site entitled "IA, ID, GWB and WSJ." I think that she could have included a few more acronyms like PDB and CIA, etc. in there, but to get to the point... yes, poorly designed documents can mean life or death in some cases. This is why IA and ID are so important within all businesses. Anyway, Christina has the best summary I can find on the story, give it a read.
