September 15, 2004 at 8:29 AM
Garrett at YourTotalSite has authored a great article that reminds us not to forget the little things. His article is entitled "Logistics checklist for starting a new web site project" and in it he covers a verity of topics from conversation tracking to defining a baseline browser. It's also important that some of these things (i.e. baseline browser and platform) get defined by the site's users directly (if it's a redesign project). This can be done through quantitative methods such as a baseline analytics study.