February 4, 2007 at 10:28 PM
This looks interesting - hallway testing. Submit your website or mac application and get 'usability feedback' from readers. I'm not sure what the reader incentive is though, and wonder whether it will fly as a result.
While I would love to have the usability feedback, I imagine that I might have to have further conversation with those that do reply to get a lot of useful data. Unless you have someone with usability experience or someone that gives a lot of details, you'll probably end up getting a response similar to a bug report that says "the program crashed on me." You'll also miss the out loud thinking and really seeing where people are having problems. I'm currently conducting some face to face usability testing and getting information I couldn't get anywhere else.
Hi Steve and Donna, Thanks for visiting mentioning my site! Steve, I'd have a look at http://hallwaytesting.com/forums/1/topics/24 as an example of the level of feedback you can expect. When I myself give reviews, I try to write out my impressions as I have them, which is probably as close as you can get to having someone think out loud in this medium. The advantage of using the site is that it's quick and free: you only have to spend about a minute to sign up post your site, and you don't have to pay reviewers. A further advantage is that you get traffic to your site consisting mostly of other developers and designers. Donna- right now the only reviewer incentive is that people who give good reviews will be featured on the site. I'm currently preparing to feature the first reviewer. Another benefit for reviewers is that, as Kathy Sierra wrote (http://headrush.typepad.com/creating_passionate_users/2007/02/sunday_random_b.html) "By participating as a reviewer/evaluator, you can build your skills in usability." they I'm not sure if even that is a good enough incentive, and would love to hear any suggestions. Thanks again for checking the site out! My hope with it is that developers will take advantage of quick, free usability feedback and the quality of sites out there will thus improve. So far, users have found the feedback very helpful :)